You Bars
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faq

What do I do if I want specific taste, texture or nutrition facts in my bar?
Please either give us a call at (866) 682-2771 or send us an email at support@youbars.com so we can help. We are bar experts; let us help you make the perfect bar.

How do I know if I am ordering a good bar?
Remember, ordering a You Bar™ is a risk free experience. If you don't like your bars, either send us an email at support@youbars.com or call us at (866) 682-2771, and you can order another box for free!

Are You Bars kosher?
Many of our ingredients are kosher; however, our kitchen is not certified kosher.

Are You Bars Organic?
Many, but not all, of our ingredients are certified organic.

Are You Bars gluten free?
You may select gluten free ingredients in your bar, however, your bar may contain traces of gluten because our kitchen also process bars with gluten.

I have allergies; can you guarantee that my bars will not contain certain ingredients?
You may select the ingredients in your bar, however, your bar may contain traces of soy, wheat, eggs, milk, tree nuts & peanuts because our kitchen also process bars with those ingredients.

I like high protein bars, what is the maximum amount of protein I can have in my bar?
We can usually provide up to 18 grams of protein per bar, if requested, depending on ingredients chosen.

Do you create these bars out of your home kitchen?
We create our bars in our fully certified commercial kitchen in Los Angeles, California.

When will my customized You Bar™ order be ready?
Allow 3-4 weeks*** for us to make your fresh, customized You Bars. All bars, popular and customized, are custom made in our You Bar kitchen for maximum freshness. You will receive an emailed order confirmation when your order is received. *** 3-4 weeks is not typical but we have been expriencing a recent spike in traffic

How long will it take for my order to ship and arrive?
Once we finish making your customized bars a shipping confirmation will be sent to you by email upon shipment of your order. We ship USPS Priority Mail. Allow 3-4 weeks for your order to arrive. *** This is not typical but we have been expriencing a recent spike in traffic

My order should have arrived by now. What should I do?
If your order has not arrived in 8 business days, please call our customer support at (866) 682-2771 or email us at support@youbars.com.

Which credit cards do you accept?
We accept Visa, Master Card, American Express, and Discover through the PayPal system.

What will appear on my credit card statement?
When you make a credit card purchase through us, you will see a charge from Fed-Up Bars, Inc. on your statement.

How do I know if I am ordering on a secure site?
For a complete answer, please review our Privacy and Security Policies.

What are you going to do with my name and order information?
For a complete answer, please review our Privacy and Security Policies.

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