
What
do I do if I want specific taste, texture or nutrition facts in my
bar?
Please either give us a call at (866) 682-2771 or
send us an email at support@youbars.com
so we can help. We are bar experts; let us help you make the perfect
bar.
How
do I know if I am ordering a good bar?
Remember, ordering a You Bar™ is a
risk free experience. If you don't like your bars, either send us
an email at support@youbars.com
or call us at (866) 682-2771, and you can order another
box for free!
Are
You Bars kosher?
Many of our ingredients are kosher; however, our kitchen is not certified
kosher.
Are You Bars Organic?
Many, but not all, of our ingredients are certified organic.
Are
You Bars gluten free?
You may select gluten free ingredients in your bar, however, your
bar may contain traces of gluten because our kitchen also process
bars with gluten.
I
have allergies; can you guarantee that my bars will not contain certain
ingredients?
You may select the ingredients in your bar, however, your bar may
contain traces of soy, wheat, eggs, milk, tree nuts & peanuts
because our kitchen also process bars with those ingredients.
I
like high protein bars, what is the maximum amount of protein I can
have in my bar?
We can usually provide up to 18 grams of protein per bar, if requested,
depending on ingredients chosen.
Do
you create these bars out of your home kitchen?
We create our bars in our fully certified commercial kitchen in Los
Angeles, California.
When
will my customized You Bar™ order be ready?
Allow 3-4 weeks*** for us to make your fresh, customized You
Bars. All bars, popular and customized, are custom made in
our You Bar kitchen for maximum freshness. You will
receive an emailed order confirmation when your order is received.
*** 3-4 weeks is not typical but we have been expriencing
a recent spike in traffic
How
long will it take for my order to ship and arrive?
Once we finish making your customized bars a shipping confirmation
will be sent to you by email upon shipment of your order. We ship
USPS Priority Mail. Allow 3-4 weeks for your order to arrive. ***
This is not typical but we have been expriencing a recent spike in
traffic
My
order should have arrived by now. What should I do?
If your order has not arrived in 8 business days, please call our
customer support at (866) 682-2771 or email us at
support@youbars.com.
Which
credit cards do you accept?
We accept Visa, Master Card, American Express, and Discover through
the PayPal system.
What
will appear on my credit card statement?
When you make a credit card purchase through us, you will see a charge
from Fed-Up Bars, Inc. on your statement.
How
do I know if I am ordering on a secure site?
For a complete answer, please review our Privacy and Security Policies.
What
are you going to do with my name and order information?
For a complete answer, please review our Privacy and Security Policies.